What happens when an employee gets injured while on the job and goes on temporary disability? They can’t come into work anymore and are forced to sit at home, or they’re in the hospital with almost no contact from anyone at work. In many cases, the only work-related person who they get to talk to is the claim adjuster. They become cut-off from their peers and supervisors.
Sadly, this kind of treatment often leads the employee to feel lost, scared, abandoned, and perhaps even angry. They begin to feel as if they are not wanted around and that their company doesn’t really care about them at all. In many cases, the result of such thinking will end up leading to attorney’s becoming involved and the employee ends up being out for far longer than would otherwise be necessary. This situation is neither beneficial to the company or the employee and most employees would rather it not come to that but feel that they have no other option.
Preventing this from happening can be very simple. All it takes is a simple phone call about once a week to follow up with the injured employee and ask how they are doing. They will be glad to hear from someone from work other than the claim adjuster and it is a good way to monitor the employee’s progress. Sometimes, the information that an employee reveals through conversation can help to better understand the notes from their doctor. A small gift such as flowers or a “get well soon” card is another nice gesture that may be extended to go that extra mile and really make the injured employee feel reassured that they are cared for and eager to return to work.